Express Lasers understands that quality is key to the success of any customer & supplier relationship.
We have recognised this and have had our quality system approved by BSI who have a mission statement which is “BSI helps organisations make excellence a habit” which Impress have undertaken the same approach with the guidance and support of BSI.
Continually improving the business infrastructure we ensure all components supplied are of an enviable standard.
It is essential that all processes we control work efficiently and that all of our divisions are working together to ensure we can be your one-stop solution for all your engineering demands.
INSPECTION
Here at Express we have invested heavily in new equipment and staff training to ensure each component we manufacture meets all of our customer’s demands.
Our quality department works closely with all our customers and suppliers to ensure all items we supply and receive meet out stringent quality requirements, as customer satisfaction is our main goal.
Within the Group we have the capacity to carry out NDT work onsite and as a service and also as an inspection process on our own work. Dedicated on site inspectors ensure all our components go through a vigorous inspection process before despatch accompanied by documentation packs when requested.
We understand the importance of getting it right on time, every time. Continual improvement to our services and process, the expansion of our plant list and the introduction of skilled staff all adds to improving the services we supply to all our customers.
Carrying out work in so many demanding market sectors such as the Oil & Gas and offshore industry we ensure we meet all of our customers’ requirements at each stage from quotation to despatch.
QUALITY SYSTEM
Our continued commitment to investment and training has developed Impress Group a large portfolio of plant. We are dedicated to providing you with a service that is renowned for quality.
Operating with our UKAS ISO British Standards approved quality system our QA department ensure each service we offer is of an enviable standard with flawless documentation packages.
Our highly skilled workforce work together as a team ensuring we deliver the best possible solution to all our customer efficiently and within budget.
We seek continual improvement through periodic audits externally and are always looking to find new, improved ways to improve efficiency cost and customer satisfaction.
We pride ourselves in delivering a precision accurate laser cutting service.
CONTINUOUS IMPROVEMENT
Continuous Improvement is beneficial to all our customers as improvements we make to our Quality Management system will also affect our customers. Periodic audits ensure we are always looking for ways in which we can improve the services we provide.
The maintenance of our internal procedures enhances productivity resulting in the end user getting the best products achievable evaluating cost at each stage of the process.
Expanding all the time Impress Group are operating on a site in excess of 60,000 square feet and it is essential that all processes we implement work effectively and efficiently and that all of our divisions are working in tandem to ensure we are your one stop solution for all your engineering demands.
DOCUMENTATION
We understand that material traceability and documentation packs are just as important as the actual parts we supply. We have developed our internal systems efficiently to ensure when required all relevant paper work is present and correct with the components we produce.
Supplying parts all over the world in the Oil & Gas sectors we understand just how important documentation packs are.
We provide a complete service all under one roof. The expansion of our quality department assists greatly in this process.
STAFF DEVELOPMENT
We are committed to supplying all our customers the very best possible service and to achieve this we ensure we have the very best team working with us.
Here at the Impress Group, we are dedicated to providing all staff with the training needed to enhance their skills and offer support in personal development. We also work alongside external agencies offering continual apprentice schemes which allow us to develop our future employ.
If you require any further information on Quality or would like a quotation please don’t hesitate to call our sales team today on 0191 414 8901 or Email: sales@impressltd.co.uk for further information.